Reports

Survey data is from 1/1/2008 through 12/1/2008
Report generated: 9/6/2010 7:54:05 PM

HCAHPS is a first step toward providing publicly reported patient perception data. It addresses service consistency and basic elements of service experience. The scope of the survey is limited. It does not provide clinical quality information.

Survey Results by Question

How often were the patients' rooms and bathrooms kept clean?
Patients reported how often their hospital room and bathroom were kept clean.

Average	Room was always clean	Room was usually clean	Room was sometimes or never clean
National Average	69%	21%	10%
State Average	75%	18%	7%
Hospital Name
Alice Peck Day Memorial Hospital	68%	21%	11%
Androscoggin Valley Hospital	82%	15%	3%
Catholic Medical Center	71%	22%	7%
Cheshire Medical Center	75%	18%	7%
Concord Hospital	73%	18%	9%
Dartmouth-Hitchcock Medical Center (Mary Hitchcock Memorial Hospital)	73%	18%	9%
Elliot Hospital	67%	24%	9%
Exeter Hospital	72%	20%	8%
Franklin Regional Hospital	77%	17%	6%
Frisbie Memorial Hospital	80%	16%	4%
Lakes Region General Hospital	71%	20%	9%
Littleton Regional Hospital	77%	14%	9%
Monadnock Community Hospital	78%	17%	5%
New London Hospital	77%	17%	6%
Parkland Medical Center	77%	18%	5%
Portsmouth Regional Hospital	64%	25%	11%
Southern NH Medical Center	69%	23%	8%
Speare Memorial Hospital	83%	13%	4%
St. Joseph Hospital	74%	20%	6%
Upper Connecticut Valley Hospital	87%	10%	3%
Wentworth-Douglass Hospital	75%	19%	6%