Reports

Survey data is from 1/1/2008 through 12/1/2008
Report generated: 9/6/2010 7:58:56 PM

HCAHPS is a first step toward providing publicly reported patient perception data. It addresses service consistency and basic elements of service experience. The scope of the survey is limited. It does not provide clinical quality information.

Survey Results by Question

Were patients given information about what to do during their recovery at home?
The survey asked patients about information they were given when they were ready to leave the hospital. Patients reported whether hospital staff had discussed the help they would need at home. Patients also reported whether they were given written information about symptoms or health problems to watch for during their recovery.

Average	Yes, staff did give patients this information	No, staff did not give patients this information
National Average	80%	20%
State Average	86%	14%
Hospital Name
Alice Peck Day Memorial Hospital	84%	16%
Androscoggin Valley Hospital	83%	17%
Catholic Medical Center	84%	16%
Cheshire Medical Center	85%	15%
Concord Hospital	83%	17%
Dartmouth-Hitchcock Medical Center (Mary Hitchcock Memorial Hospital)	87%	13%
Elliot Hospital	82%	18%
Exeter Hospital	90%	10%
Franklin Regional Hospital	77%	23%
Frisbie Memorial Hospital	85%	15%
Lakes Region General Hospital	85%	15%
Littleton Regional Hospital	89%	11%
Monadnock Community Hospital	83%	17%
New London Hospital	83%	17%
Parkland Medical Center	91%	9%
Portsmouth Regional Hospital	88%	12%
Southern NH Medical Center	90%	10%
Speare Memorial Hospital	87%	13%
St. Joseph Hospital	86%	14%
Upper Connecticut Valley Hospital	88%	12%
Wentworth-Douglass Hospital	91%	9%